FAQ

Ham Questions
Choosing a ham
How long does delivery take?
Returns Policy
Security and Privacy
Delivery outside the EU
Wholesale and Corporate sales
Company info
Customer reviews

 

Ham Questions

How do I store a ham? If you're keeping it for a week or so you can leave it in its box out of the sun (inside the box, your ham comes wrapped in a special cotton sleeve lined with waxed paper.) To store it for a longer time, it's better to unwrap it and hang it. You can keep it in the kitchen this way, or better still, in a cool room, for three months easily.

Once you start cutting it, it's best to store it on its ham holder, covered with a cloth.

How long does a ham last? You can keep your ham without cutting into it for 3 months easily by hanging it in your kitchen or even better, in a cool room out of the sun. Once you start eating it, it will last about 6 weeks (5 weeks for a shoulder ham). It's best to cut from it regularly, to keep it from drying out. One good trick is to save the first big piece of skin you cut from it, and use that to cover the exposed bits.

Does it need to be refrigerated? Whole hams and shoulder hams do not need refrigeration. Off-the-bone hams and sliced ham are best kept in the refrigerator once you open them.

Is it hard to cut? It takes a bit of practice. Have a look at our videos. We also have a terrific illustrated book on the subject.

How long will it take to arrive? 4-6 business days via standard delivery. Choose UPS Express to receive it the next business day.

Do I need a ham holder? Yes. It's very hard to cut a whole ham or shoulder ham without one. You can purchase basic and professional models in our Accessories section.

How much ham do I need? Most large hams weigh between 7 and 8 kg. About half of this is tasty ham (the rest is skin, fat, and bone). If you are serving ham as a tapa or starter, 50g per person is a good rule (although people will eat a lot more if left to their own devices, good jamón is highly addictive). For a main course 100g is more appropriate.

A small ham, which comes from the front leg, usually weighs between 4 and 5 kg and contains slightly more fat than a whole ham - it's about 40% tasty ham by weight.

There are so many to choose from...how do I decide? See Choosing a Ham!

 

Fast Delivery

We offer free tracked delivery on all orders over 249€ to Ireland. Transit time from our hub in Barcelona, Spain is 5-6 working days. For speedier service, choose UPS 24h Express.

Most orders received before 09.00 are shipped the same day. You'll receive a shipping confirmation with tracking the moment we ship your order.

Your order is safely packaged to ensure it arrives fresh and in perfect condition. 

Returns Policy

We want our customers to be satisfied. If your order doesn't meet your expectations, contact us within 14 days at +34 93 332 56 04 or by email at joshandguy@hamlovers.ie and we'll make sure you're happy.

 

Security and Privacy

We're here to provide you with great ham and other Spanish products, not expose you to risk or cause you headaches. All transactions are encrypted. We don't record or store your credit card information. We'll never give your email or personal information to anyone, ever.

 

Wholesale and Corporate Pricing

We offer trade pricing for restaurants, caterers, hotels, etc. Please contact us at wholesale@hamlovers.com for more information. We also offer discounts and personalisation for corporate gifts. Please contact us at corporate@hamlovers.com.

 

Shipping outside the EU

Currently we can send ham to anywhere in the EU and to the USA. If you'd ike to send ham to the USA, please use our American site, hamlovers.com.

We can ship non-edible items anywhere in the world from any of our sites, including this one.

 

About Hamlovers the company

Hamlovers is owned and operated by Geovalent SL, reg no. NIF B65250615. Our address is Local 14, Plaza de les Dones del Trenta-sis, 08012 Barcelona, Spain.

Check our Terms & conditions.